UPDATE: U-Haul delivered the shipment by New Year’s Eve.
Stu Mills reports for CBC Ottawa:
A Calgary family has now waited 10 days past U-Haul’s guaranteed delivery date for their household furniture and belongings to arrive at their new Stittsville home.
They fear the load may have been lost.
The Deodato family hired U-Haul to move five “pack-it-yourself” moving pods from their Calgary residence to a new home in Stittsville. The shipment was guaranteed to arrive by Dec. 19.
However, Jean and Marise Deodato and their three young children spent Christmas with only a few clothes, no furniture, and slept on borrowed air mattresses.