Keep everyone healthy – wear a mask when you ride on public transportation

Starting Monday, June 15, OC Transpo will require all passengers to wear masks or face coverings when riding the bus, trains, Para Transpo, at transit stations and if you are a rider in one of their contracted taxis.

We are in this together and OC Transpo is asking everyone to do their part to help keep yourself and those around you healthy and safe.

In advance of the return to full summer service, which takes effect on Sunday, June 28, OC Transpo is implementing several measures to help make transit as safe as possible before ridership increases. These measures were developed in consultation with Ottawa Public Health.

Effective Monday, June 15, 2020:

  • Everyone who can will be required to wear a cloth mask or equivalent face covering. Young children and people who have a disability or medical condition that prevents them from wearing a mask will not be required to wear one. Visit for information on masks.
  • Protective shields will be installed around operator cabs on all conventional buses, so you will be able to board at the front again.
  • You will need to pay the fare when boarding at the front of the bus. If you have Presto or U-Pass, you can board by the back doors of articulated and double-decker buses and tap your card there. Board 40-foot standard buses at the front doors only, unless you are in a fare-paid zone.
  • There are hand sanitizer dispensers in all O-Train stations and most Transitway stations.
  • Para Transpo operators will continue to wear surgical masks and face shields.
  • Para Transpo trips will continue to be limited to one customer per trip, as long as ridership levels are low enough to accommodate all customers.
  • Enhanced daily cleaning of all transit vehicles, stations and employee areas will continue.

Do not to use public transit if you are not feeling well, have had contact with a confirmed or suspected COVID-19 case, or have recently travelled outside of Canada.

OC Transpo staff will be at select transit stations next week to remind customers of the new cloth mask requirement. They will hand out a limited supply of disposable masks to anyone who has forgotten theirs or is unaware of the new requirement. The United Way will be selling masks at some transit stations beginning in early July.

For more information on transit services, visit or call 613-741-4390.


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