With the Holiday Season upon us, Ottawa Police Service announce a change of service hours over the holidays – from December 24, 2020 to January 1, 2021 – with Front Desk Services at the police stations located at 211 Huntmar Drive (Kanata), 3343 St-Joseph Boulevard (Orleans) and 474 Elgin Street (Ottawa).
| Thursday, December 24, 2020 | 8 a.m. to 4 p.m. |
| Friday, December 25, 2020 | 8 a.m. to 6 p.m. (Elgin Station Only*) |
| Monday, December 28, 2020 | 8 a.m. to 6 p.m. (all stations) |
| Thursday, December 31, 2020 | 8 a.m. to 4 p.m. |
| January 1, 2021 | 8 a.m. to 6 p.m. (Elgin Station Only*) |
Due to the ongoing COVID-19 pandemic, there are a number of changes to processes and services:
- If you need to make a collision report, please call 613-236-1222 and follow the prompts. If the collision involves injuries, please dial 911 immediately.
- Our Queensview location is still not accepting walk-ins. If you require a copy of a police report or information concerning an FOI request, please email FOIRequests@ottawapolice.ca.
- If you require a record check, please use our online system at ottawapolice.ca/recordchecks, which is available 24/7.
- If we require you to come in to verify information for your record check, you will be emailed with an appointment time.
Effective January 1, 2021, it will cost $66 to obtain a criminal records check, criminal records and judicial matters check, and a vulnerable sector check. Adoption application fees will cost $108, and volunteer checks will increase slightly to $20.40.
Please note that while Ottawa remains under Orange or higher COVID-19 levels, as determined by the province, volunteer fees will be waived.
Rates for police reports have also risen slightly, with motor vehicle reports costing $200.88, collision reconstruction reports $2,245, general occurrence reports $58, fingerprinting $50, and a pardon application $66, not including HST. FOI requests will remain $5 per request. To learn more about all the rates associated with different reports, please visit the Police Report web page on our website.
The Ottawa Police Service wish you and yours a safe, healthy and happy holiday season.